Question 1

What is Paper Garage?

Accepted Answer

Paper Garage is your one-stop destination for high-quality posters, custom calendars, and printed products. We specialize in vibrant designs to decorate your space or gift to loved ones.

Question 2

How can I place an order?

Accepted Answer

Placing an order is simple!

•	Browse our collection and choose your favorite design.
	•	Add the item to your cart and proceed to checkout.
	•	Enter your details and make the payment.

Once the order is placed, you’ll receive a confirmation email with your order details.

Question 3

What are the available payment options?

Accepted Answer

We accept major payment methods, including:
	•	Credit/Debit Cards
	•	UPI Payments
	•	Net Banking
	•	Wallets
All transactions are 100% secured with RazorPay.

Question 4

What is Paper Garage's return policy?

Accepted Answer

Refunds, Replacements & Cancellations
At Paper Garage, we strive to provide a seamless and satisfying shopping experience. Your satisfaction is our top priority. We offer a replacement guarantee under the following conditions:
1. The product arrives damaged or defective.
2. The item is lost in transit.
3. You receive a product that is different from your order.
If any of these issues occur, please reach out to us within 24 hours of the delivery confirmation at:
 • Email: papergarage.in@gmail.com()
To process your claim efficiently, we kindly request an unboxing video showing the package with the top wrapping still intact. This helps us investigate and resolve concerns quickly and effectively. We appreciate your cooperation in providing this video for a smoother resolution process.

Question 5

What if I receive a damaged or incorrect product?

Accepted Answer

We’re sorry for the inconvenience! If you receive a damaged or incorrect product, please:
	•	Contact our customer care team within 48 hours of delivery.
	•	Share photos of the damaged or incorrect item for quick resolution.
We’ll replace the item or issue a refund as needed.

Question 6

Is there a minimum order value?

Accepted Answer

Yes, We have Minimum Order value of 300 INR

FAQ

Help and Support